Privacy Policy

At Cusco Esencial, we value and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, and travel experiences. By using our services, you agree to the terms described below.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing information, passport details, and any other data necessary for booking and travel arrangements.
• Non-Personal Information: IP address, browser type, operating system, and browsing behavior on our website.
• Payment Information: Processed securely through trusted third-party payment providers. We do not store your full payment details.

2. How We Use Your Information

The information we collect is used to:

• Process bookings, reservations, and payments.
• Provide customer support and assistance.
• Send confirmations, updates, and travel-related information.
• Improve our services, website performance, and user experience.
• Comply with legal and regulatory obligations.

3. Sharing of Information

We do not sell or rent your personal data to third parties. However, we may share your information with:

• Service providers such as airlines, hotels, tour operators, and guides strictly for the purpose of completing your bookings.
• Payment processors to securely handle transactions.
• Legal authorities if required by law or to protect our rights, safety, and security.

4. Data Protection

We implement reasonable technical and organizational measures to safeguard your personal information against unauthorized access, loss, misuse, or alteration. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You may adjust your browser settings to refuse cookies, but this may limit some functionalities of the site.

6. Your Rights

As a user, you have the right to:

• Access, update, or request deletion of your personal information.
• Withdraw consent to data processing at any time.
• Request details of how your information is being used.

To exercise these rights, please contact us at the email provided below.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their policies before sharing personal information.

8. Changes to This Policy

Cusco Esencial reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:

📧 Email: Info@cuscoesencial.com.pe
📍 Address: APV Señor de Quillque Lote B-1, Cusco – Perú